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Tough Customer

The Secret Script Your Sales Clerk Follows
Tough Customer

The Secret Script Your Sales Clerk Follows

Kadet: T-shirt folding, greetings and other retail rules you don't know.

Nov 4 2009  |  Topics: Technology, Consumer, Retailer, Employee, Buying
Tough Customer

Piped-in Music: No Longer Just for Elevators

Kadet: These days, even hospitals and libraries are piping in the hits.

Oct 6 2009  |  Topics: Retailer, Consumer, Technology
Tough Customer

Checkpoint Gnarly

Don't look now, but the Transportation Security Administration is stepping up its screening methods.

Sep 4 2009
Tough Customer

Dingbat Data Leaks

Forget hackers. Most data breaches have more to do with brain cramps than sneaky crooks.

Topics: Personal Finance, Budgeting, Consumer, Debt
Tough Customer

Why Printer Ink Is So Expensive

Anne Kadet explains why ink cartridges can cost more than the printer itself.

Topics: Rip-offs, Consumer, Technology, Personal Finance
Tough Customer

The Bailout Bonanza

What do honeybees, psoriasis and frozen sheep heads have in common? Anne Kadet looks at handouts.

Tough Customer

How the Humble Tissue Box Got So Complicated

Inside the battle to make sure you don't wipe your nose with a napkin.

Tough Customer

Happy 'Tell a Lie' Day: The Holiday Factory

Thanks to the electronic greeting card industry, every day's an occasion.

Topics: Personal Finance, Technology
Tough Customer

What I Did on My Volunteer Vacation

Our reporter tries doing good on a seven-day trip.

Topics: Travel, Deals, Charitable Giving
Tough Customer

Snacks Are Shrinking, but Their Prices Aren't

From smaller candy bars to downsized cereal, secrets of grocery packaging.

Topics: Budgeting, Food
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